Catch a reused or wrong ticket before your buyer does.

When you're selling at volume, it's easy to attach the wrong PDF or paste a link you've already used. Duplicate fulfilment checks each delivery for you, so the right ticket goes to the right buyer, once.

What Connect checks

1. A PDF that's already been sent. Connect checks whether a PDF with the same file name has already been sent on another order.
2. A link that's already been sent. Connect checks whether the same ticket link has already been used on another order.
3. Transfer screenshots. When you upload a proof-of-transfer screenshot to "External transfer", Connect checks that the email in it matches your buyer's email. This one's optional: you switch it on in Preferences.

What happens if something doesn't match

If a PDF or link has already been sent, or the email doesn't match, Connect shows a warning when you press send. Check it and fix it, or if you're sure it's right, tick to confirm and send anyway.

Where it works

Duplicate fulfilment works on every marketplace when you fulfil through Connect.

You stay in control

You always see what's been flagged and why, and the decision on what to send stays with you. Your marketplace accounts, your prices and your buyers stay yours.

How to switch on screenshot checks

The PDF and link checks run automatically. To check transfer screenshots, go to Preferences and turn on "Check proof recipients", under Ticket proof checking. It applies to your whole organisation.

Log in to Connect →

Questions? Your account manager's happy to help.